Dr. Richard Greatbanks

BSc(CNAA) MSc PhD(Manc) CEng MIEE
Senior Lecturer Operations Management

Richard is a Chartered Manufacturing Engineer and has held several technical and managerial positions within Aerospace manufacture. After spending more than thirteen years in the UK Aerospace industry, Richard moved to academia.

Research Interests

Richard’s research interests are in the areas of operations management, quality process improvement and performance measurement, particularly in conjunction with SME organisations. The development of operational excellence within service is also of interest.

Richard is actively seeking PhD research students within his areas of interest. Please contact Richard directly to discuss your potential research topic.

Teaching Interests

Quality and Operations Management

Teaching Responsibilities

MANT 333: Quality Management
MANT 426: Advanced Operations Management 2

Supervision

PhD

Evelyn Looi - The impact of organisational culture on the performance of district health boards (DHBs) in New Zealand. (Supervisors: Richard Greatbanks, André Everett)

Fa Martin-Niemi - An investigation of knowledge management within online social media environments including blogs and online social networking sites addressing the question: "To what extent do virtual environments facilitate knowledge conversion within organisations?"

Recent Completion

MCom

Gareth Rees (2011). The introduction of lean thinking in an emergency department in New Zealand.

Publications

Journal Articles
Conferences
Working Papers
Books & Monographs
Book Chapters

Contacts

Room: Commerce 909
Tel: 64 3 479 8658
Fax: 64 3 479 8173
Email: richard.greatbanks@otago.ac.nz